From Monday 30th March, we will be making some service changes.
Due to staff shortages caused by the Covid-19 Pandemic we are no longer able to operate separate vehicles for different types of waste. Instead, the Council has made the choice to collect all waste streams together. When it is your general waste collection day, please present all other waste alongside (in the correct containers) and the one vehicle will take all waste at the same time.
Additionally, we are no longer able to offer business waste collections in the afternoon. If you normally have your waste collected after 2pm, we ask that you make your waste available earlier the same day. All waste will now need to be presented from 6am on your day of collection.
Both of these changes are temporary, and once staff numbers return to a more normal level, we will return to normal service. We will endeavour to keep our customers up to date when any changes arise.
If you have any concerns or issues in regards to these collection changes, please don’t hesitate to contact us at firstname.lastname@example.org
Thank you for your patience and understanding.