You can order:
You will be charged per roll. You can order up to 10 rolls of each type of bag. You cannot put through a new order if your current order has not been delivered yet.
To order bins, you will need to:
We aim to deliver your items within 10 working days. If you need them urgently, please contact us and we will try to meet your needs.
We deliver between 6am and 3pm, Monday to Friday.
A signature is needed for all bag deliveries. If your business is not open during delivery hours, please contact us.
You will get an email when we have delivered your bags. When the delivery is complete, you will be charged on your next invoice.
If we cannot deliver your bags, we will reschedule the delivery to the next available date.
If we cannot deliver your bags on the rescheduled date, we will close the request, and you will not be charged. You will need to re-order the bags.
We will leave your bins and caddies on the pavement outside your business, unless an alternative location has been agreed.
The bin will have a label, so you know that it belongs to you.
You must take the containers off the pavement as soon as you can. Your containers can only be on the pavement for collections. If you do not have storage for them, please contact us to discuss your options.
We will replace damaged bins for free, as well as bins that are lost during the collection process. Our collection team will report a damaged or lost bin, and we will arrange a replacement. You do not need to contact us.
If the damage is not due to wear and tear or caused during collection, we may charge you for a new bin. For example, if they are damaged because of misuse.
You will be charged for lost or stolen bins.
