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Customer Contact Survey 2021

We have been working hard to procure a new operational and customer management system with the aim of improving our Trade Waste service. It will include new features which will provide you as a customer with improved accessibility to services and greater control over your customer account, through a Portal.

In order to support the new functionality, we require accurate contact details, especially email address, for your account.

Please update your contact details by completing our online survey. You will require the unique customer number, which you will have been provided in our letter. If you need us to confirm this number, you can contact us directly at tradewaste@cardiff.gov.uk.

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