All of our waste collection crew and vehicles are now fully back up and running to ensure Cardiff businesses are supported post-lockdown.
Since April we have been required to operate with minimal collection staff and vehicles in order to ensure the most vulnerable staff were shielded and other vital Council services were supported during a time of great uncertainty.
Luckily, we are now up to our full complement again and the crew are ready and willing to recommence the high quality service you received pre-lockdown.
You may have experienced a change in collection days over the lockdown period. Now that we are back up to full capacity, collections will be reverting to the pre-lockdown schedule (unless you have formally changed your contract since April). We are still not currently able to offer the evening collections but we are regularly reviewing this and will continue to update customers.
We apologise for any confusion these lockdown changes may have caused, and if you wish to speak to a member of the team to clarify anything, please email us at firstname.lastname@example.org